Privacy Policy

Last Updated: October 8, 2026

At Sakura Casa, we respect the privacy of our website visitors, customers, distributors, business partners, and prospective clients.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit https://sakuracasa.com, submit an enquiry, request a quotation, contact our sales team, or otherwise interact with us.

By using this website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Sakura Casa operates the website https://sakuracasa.com, which provides information about our pet products and facilitates wholesale, distribution, OEM/ODM, private-label, bulk supply, and other B2B enquiries.

For the purposes of this Privacy Policy, the party responsible for processing personal data is:

Brand: Sakura Casa
Legal Entity / Data Controller: 【JINHUA SAKULE IMPORT AND EXPORT TRADING CO.,LTD.】
Business Address: 【ROOM 801-04, BUILDING 14, HAITANG MICRO ENTREPRENEUR PARK, NO.399 SHICHENG STREET, QIUBIN SUBDISTRICT, WUCHENG DISTRICT, JINHUA CITY, ZHEJIANG PROVINCE, P.R.CHINA】
Email: sakuradirectorventas@gmail.com
Website: https://sakuracasa.com

If Sakura Casa is a commercial brand operated by another legal entity, the legal entity identified above is responsible for the processing of personal data.

2. Information We Collect

Depending on how you interact with our website or business, we may collect information that you voluntarily provide, including:

  • Full name
  • Company name
  • Country or region
  • Business address
  • Email address
  • Telephone number
  • WhatsApp number
  • Products of interest
  • Estimated order quantity
  • Destination country, city, or port
  • Business type or sales channel
  • Packaging or private-label requirements
  • OEM/ODM requirements
  • Information included in quotation or wholesale requests
  • Information included in messages you send to us
  • Other business information voluntarily provided by you

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic region
  • Referring website
  • Pages visited
  • Date and time of access
  • Website interaction and usage information

We do not intentionally request sensitive personal information through this website. Please do not submit sensitive personal information unless it is reasonably necessary and specifically requested.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including:

  • Responding to enquiries
  • Providing product information
  • Preparing quotations
  • Processing wholesale requests
  • Evaluating distributor applications
  • Responding to OEM/ODM and private-label enquiries
  • Discussing packaging and customization requirements
  • Communicating about products, pricing, MOQ, production, and logistics
  • Managing business relationships
  • Coordinating orders and deliveries
  • Providing customer service
  • Maintaining commercial and administrative records
  • Improving our website and services
  • Understanding how visitors use our website
  • Detecting spam, fraud, abuse, or security threats
  • Complying with applicable legal, regulatory, accounting, or tax obligations
  • Establishing, exercising, or defending legal claims where necessary

We will not use personal information for purposes that are materially incompatible with those described in this Privacy Policy unless permitted by applicable law or additional consent is obtained where required.

4. Business and Marketing Communications

If you contact Sakura Casa regarding our products, wholesale opportunities, distribution, private-label services, OEM/ODM services, or other business matters, we may use the contact information you provide to respond to your enquiry and follow up regarding that business opportunity.

Where permitted by applicable law, we may also send you information about products, services, commercial opportunities, or relevant company updates.

You may ask us to stop sending promotional communications at any time by contacting us at:

sakuradirectorventas@gmail.com

You may still receive communications that are necessary to respond to an active enquiry, manage an existing business relationship, or complete an agreed transaction.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve the user experience, analyze website performance, and understand how visitors interact with our website.

Cookies may include:

Essential Cookies

These cookies are necessary for the website to operate correctly and may support basic functions such as security, navigation, and form functionality.

Preference Cookies

These cookies may remember certain preferences to improve your browsing experience.

Analytics Cookies

These cookies may help us understand how visitors use our website, including which pages are visited and how users interact with site content.

Third-Party Cookies

Third-party services integrated into our website may place or access their own cookies or similar technologies.

These may include services related to:

  • Website analytics
  • Embedded videos
  • Social media
  • Maps
  • Anti-spam protection
  • Website security
  • Communication tools

Where required by applicable law, non-essential cookies will only be activated after the appropriate consent has been obtained.

You can also control, block, or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Embedded Content and Third-Party Services

Our website may include embedded or linked content from third-party websites or services, including videos, images, maps, social media content, communication services, or other external materials.

Embedded content may behave in the same way as if you had visited the third-party website directly.

These third parties may collect information about you, use cookies or similar technologies, and monitor your interaction with their services according to their own privacy policies.

Sakura Casa does not control the privacy practices of independent third-party websites or services. We recommend reviewing their privacy policies before providing personal information to them.

7. Who We Share Your Information With

We may share personal information with trusted third parties when reasonably necessary to operate our website, provide services, or conduct our business activities.

These may include:

  • Website hosting providers
  • Website maintenance and technical service providers
  • Email service providers
  • Communication service providers
  • Anti-spam and website security providers
  • Analytics providers
  • Business management or CRM providers
  • Logistics companies
  • Freight forwarders
  • Customs or shipping service providers
  • Payment or banking service providers when relevant to a transaction
  • Professional advisers, accountants, consultants, or legal service providers
  • Government authorities or regulators where required by law

We aim to provide third parties only with the information reasonably necessary for the relevant purpose.

Sakura Casa does not sell personal information to third parties.

We may disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect our legal rights, prevent fraud, or protect the safety and security of our website, business, customers, or partners.

8. International Data Transfers

Sakura Casa operates an international B2B business and may work with customers, partners, service providers, and technology providers located in different countries.

As a result, personal information may be processed, transferred, or stored outside your country of residence.

Different countries may have different data protection laws.

Where required by applicable law, we will take reasonable measures to ensure that personal information receives an appropriate level of protection when transferred internationally.

9. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include the time necessary to:

  • Respond to enquiries
  • Prepare quotations
  • Manage wholesale or distribution discussions
  • Maintain ongoing commercial relationships
  • Process orders
  • Maintain accounting and business records
  • Comply with legal or regulatory obligations
  • Resolve disputes
  • Establish, exercise, or defend legal claims
  • Maintain website security

Retention periods may vary depending on the type of information, the nature of the business relationship, contractual requirements, and applicable law.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Accidental loss
  • Unauthorized disclosure
  • Alteration
  • Misuse
  • Destruction

However, no method of internet transmission or electronic storage can guarantee absolute security.

For this reason, while we take reasonable measures to protect information, we cannot guarantee that electronic information will always remain completely secure.

11. Your Privacy Rights

Depending on your country or region and the applicable data protection laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion or cancellation of your information
  • Object to certain processing activities
  • Request restriction of certain uses or disclosures
  • Withdraw consent where processing is based on consent
  • Request information about how your personal data is processed

Rights in Mexico

Where Mexican data protection law applies, you may exercise the rights of:

Access – to know what personal data we hold about you and how it is used.

Rectification – to request correction of inaccurate or incomplete personal data.

Cancellation – to request cancellation or deletion of your personal data where legally applicable.

Opposition – to object to certain uses of your personal data where applicable.

These are commonly referred to as ARCO Rights (Acceso, Rectificación, Cancelación y Oposición).

You may also request, where legally applicable, to revoke consent or limit the use or disclosure of your personal information.

12. How to Exercise Your Privacy Rights

To exercise a privacy right or submit a privacy-related request, please contact us at:

Email: sakuradirectorventas@gmail.com

Your request should, where appropriate, include:

  • Your full name
  • Your contact information
  • A clear description of the right you wish to exercise
  • Details sufficient for us to identify the relevant information
  • Any additional information reasonably necessary to verify your identity or process the request

We may request reasonable information to verify your identity before fulfilling a request.

We will respond in accordance with applicable legal requirements.

Certain requests may be limited or refused where permitted or required by law, including where information must be retained for contractual, accounting, regulatory, security, or legal reasons.

13. Limiting the Use or Disclosure of Personal Information

You may contact us if you wish to limit certain uses or disclosures of your personal information, particularly in relation to promotional or marketing communications.

Requests may be submitted to:

sakuradirectorventas@gmail.com

Where legally applicable, we will process the request in accordance with applicable data protection requirements.

14. Children’s Privacy

This website is intended primarily for businesses, distributors, importers, retailers, and other commercial users.

Our website and B2B services are not directed to children.

We do not knowingly collect personal information from children through our wholesale or business enquiry services.

If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

15. Links to Other Websites

Our website may contain links to third-party websites.

Once you leave our website, the privacy practices of those websites are governed by their own privacy policies.

Sakura Casa is not responsible for the privacy practices, security, or content of independent third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business operations
  • Website functionality
  • Technologies we use
  • Service providers
  • Legal or regulatory requirements

Any updated Privacy Policy will be published on this page.

Where required by applicable law, material changes may also be communicated through an appropriate notice on our website or through another reasonable method.

The date shown at the beginning of this Privacy Policy indicates when it was last updated.

17. Contact Us

If you have questions about this Privacy Policy, the processing of your personal information, or your privacy rights, please contact us:

Sakura Casa

Legal Entity / Data Controller: 【Your legal company name】

Business Address: 【Your complete business address】

Email: sakuradirectorventas@gmail.com

Website: https://sakuracasa.com